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Super Contributor
Posts: 408
Registered: ‎01-12-2010
My Device: Torch 9800
My Carrier: Vodafone Qatar

No Facebook chat in Egypt?

Hello Guys,

It could be strange, but my PlayBook Native Facebook app, can't connect to the chat server at all.

Not even my BB Torch, I am a beta tester that own Facebook 2.0 Beta latest build and I am not able to use Facebook chat since I landed into Egypt.

Any idea what could cause this?
I tried Etisalat Misr and Vodafone Egypt both had the same issue, but their customer support knows nothing about PlayBooks and don't have a clue about the BB Beta Zone or the Facebook 2.0! lol

Wish someone could help.
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: No Facebook chat in Egypt?

Hey ,

 

Are you able to use any other features of Facebook on your BlackBerry or your PlayBook? If you are using the beta version of Facebook for BlackBerry then you may want to reach out to betazone@rim.com.

 

 

-SR

 

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Super Contributor
Posts: 408
Registered: ‎01-12-2010
My Device: Torch 9800
My Carrier: Vodafone Qatar

Re: No Facebook chat in Egypt?

As I mentioned even my PlayBook Facebook which is a native app not in Beta is also experiencing the same issue.

So it has nothing to do with the Beta Zone
It looks to me a carrier or RIM issue more than a device

Because I own a PlayBook and a Torch both having same issue.

I would also like to mention that it was working fine over Vodafone Qatar (that was a week ago before I arive Egypt)