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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎12-27-2012
My Device: Blackberry Playbook OS Version 2.1.0.1088
My Carrier: shaw

OS V 2.1.0.1314 Installation CRASHES

Download went okay, HOWEVER the installation process CRASHES at the 20% point.  Why is this happening?  What do I need to do to get the installation complete?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: OS V 2.1.0.1314 Installation CRASHES

You may have to give support a call at the number below:

http://us.blackberry.com/support/tablets/playbook/contact-support.html

 

You can try using the desktop manager to download it again, but give them a call first.

http://www.berryreview.com/2011/04/21/how-to-force-the-latest-os-update-on-your-blackberry-playbook-...

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