07-05-2012 11:03 PM
Approximately 2 weeks ago my BlackBerry PlayBook shut down on me (after only one months of use). Anyhow, last Saturday (July 30th, 2012) I handed it back into Harvey Normans (the place where I purchased it from) for them to send it away to get repaired and the man that I gave it to said: "your tablet should be fixed in a week to a week and a half".
Anyhow, I rang them today and they said that my PlayBook was still at the Harvey Normans Office waiting for BlackBerry to come and pick it up (so much for the week to a week and a half)!! The other thing that the Harvey Normans lady said today was that repairs can be up to 4 weeks (well this is NOT what I was told when me and my girlfriend took it in to get sent away for repairs)!!
Anyhow, it is only early days yet but I just want my BlackBerry PlayBook fixed so I can start using it for work again like I always have!! It is soooo frustrating not having my BlackBerry PlayBook here especially seeing as I am so reliant on it for work purposes!! (I am even considering buying another PlayBook as a back-up but my girlfreind advised to just wait until my old one is fixed and go from there!! Anyhow, only time will tell how I go with the repair!!
07-06-2012 06:41 AM
PDATE: The Harvey Normans rep. rang me up later this afternoon and she said that she had received the box (which I assume is a courier box?) and has sent my BlackBerry Playbook away to get repaired!! I assume that if I hadn't of rang to speed the process up that I would have been waiting longer to get it fixed!! I'm just happy that some headway is being made in regards to getting my PB fixed!! : ) Will keep everyone posted and let you's know how I go with it!!
07-06-2012 07:01 AM
07-06-2012 07:14 AM
07-06-2012 07:35 AM
07-08-2012 02:00 AM
08-08-2012 09:42 PM
It's alright now cas118 as of about three weeks ago the repair shop returned my BlackBerry PlayBook and stated that they had replaced parts (although they didnt say which parts?) and restarted it and it started working again. I also had to run through the set-up again and then all was good!! : )
Thanks for your advice!! : )