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BlackBerry® PlayBook™

Posts: 1
Registered: ‎10-25-2012
My Device: curve 9380
My Carrier: mobilicity

PB keyboard locked. How to undo?

I was trying to compose an email. I don't know what happened, but I became stuck. I think I put the tablet on standby and the next day tried to continue. The first thing I noticed was a padlock on a black screen.
I now see that when I try to open some apps, I get a black screen and when I try to type in anything, the keyboard seems locked.
What do I do to extract myself from this problem, because I can see emails, but cannot open them, or key anything? I have been trying anything I could think of, but being a novice at emails and apps is getting me nowhere so far.
Thanks for any assistance as it took me 4 days to figure how to look for and get to address this forum.
Super Contributor
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32
My Carrier: 3

Re: PB keyboard locked. How to undo?

Hold down the on button for 20 secs til it powers off. Then turn back on. 

New Developer
Posts: 10
Registered: ‎11-28-2012
My Device: blackberry playbook
My Carrier: orange

Re: PB keyboard locked. How to undo?

try rebooting, it's your first option...