02-09-2014 03:25 PM
Hi. I have a PB that is about 3 years old and it will not charge. I can not seem to insert the micro-usb end into my PB properly. I have noticed for some time that it does not seem to full charge when it was charging. What should I do?
02-09-2014 03:45 PM
02-09-2014 04:07 PM
The logo should be up, and it should only connect one way with a very slight "click" feeling, so it shouldn't pull out easily, it should take a slight tug. If it's able to plug in either direction one of your connections is damaged.
Just throwing this out there, and don't take offense as it may seem silly, just that I'm not there and trying to cross out any possible errors - The PlayBook USB port is in the middle, HDMI-out and rapid charger connections are to the left and right respectively (assuming the screen is facing up).