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BlackBerry® PlayBook™

Posts: 1
Registered: ‎12-28-2012
My Device: Blackberry Playbook
My Carrier: NA

PB wont charge

WhenI insert the charger into my PB it doeant seem to connect.  I can see that the plug doesnt look like it is able to be inserted all the way in. And my battery icon does not show the lightening bolt.  This is a brand new PB just opened at christmas.  I have logged a incendent ticket but no reply yet.

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: PB wont charge

I see you logged a ticket.  Did you go through support at the number below?


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Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: PB wont charge

[ Edited ]

Remember the male part of the micro usb is in the playbook socket. It is a tiny sliver of plastic 4mm by 0.5mm and may be bent up or down you may be able to bend it back with a cocktail stick. It should finish up two thirds of the way across the socket, closer to the back than the screen.

The plug must go it with blackberry logo facing up, and the usb logo facing the back of playbook.