06-24-2011 08:53 PM
I am having trouble viewing the globe and mail on playbook
after downloading both directly onto playbook and also with bluebox the paper closes down after reading a few pages.
the files are around 20 to 30 mb
thanks just got the PB for fathers day
Solved! Go to Solution.
06-24-2011 09:01 PM
check apps permitions on the adobe. the path is options>security>applications permitions> select adobe reader
edit to allow app to access files stored on playbook, dont forget to save
06-24-2011 09:24 PM
06-26-2011 06:59 AM
I have the same problem.
The features of the pdf reader are really poor. If we have the problem with crashes reading bigger files in addition, the worth of the Playbook is no longer given.
I waited for the Playbook and bought no IPAD until now. May be this was a mistake!
I hope Blackberry will solve the problem immediately!
06-30-2011 08:16 AM
This seems to happen, as someone else mentioned around here, to pdf files that were created with the 'print to pdf' option, and not through the conversion of a file to pdf on Adobe Acrobat.
Let's wait and see if there's an update that fixes that...
07-02-2011 11:26 PM
this is very frustrating and i hope they are working on fixing this fast. this started happening since the last upgrade. prior to that i had been viewing numerous pdf's (large and small) on the playbook and via the bridge with no problems. Now all files, large and small, playbook and bridge crash randomly rendering the playbook useless......... please fix this!!!!!!!
07-05-2011 02:21 AM
07-06-2011 02:35 PM
tech support said no solution until operating system is upgraded
they said this resolves the incident from their view (totally unacceptable)
they should never have launched the playbook until it was working