Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 3
Registered: ‎01-09-2013
My Device: Playbook
My Carrier: NA

PLAYBOOK Screen Freeze

Got a Playbook over the holidays and it was working awesome for a week or so then the screen started to freeze when opening applications, including on start-up.


First it happened once in a while when opening up b;lackberry applications, email, news etc... now it seems that it is happening multiple times per day. Read about the soft reset on the forum; (start button and volume up&down simultaneously) on forum and it usually gets it booted up again but sometimes it will get hung-up on the reboot.


There must be and update to fix this?????

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: PLAYBOOK Screen Freeze

Hello bmpskier,


Welcome to the forums. 


We suggest contacting direct BlackBerry PlayBook tablet support for further troubleshooting. You can register for support at the below link. 


Direct support for BlackBerry PlayBook tablet



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!