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New Contributor
Posts: 3
Registered: ‎01-09-2013
My Device: Playbook
My Carrier: NA

PLAYBOOK Screen Freeze

Got a Playbook over the holidays and it was working awesome for a week or so then the screen started to freeze when opening applications, including on start-up.

 

First it happened once in a while when opening up b;lackberry applications, email, news etc... now it seems that it is happening multiple times per day. Read about the soft reset on the forum; (start button and volume up&down simultaneously) on forum and it usually gets it booted up again but sometimes it will get hung-up on the reboot.

 

There must be and update to fix this?????

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: PLAYBOOK Screen Freeze

Hello bmpskier,

 

Welcome to the forums. 

 

We suggest contacting direct BlackBerry PlayBook tablet support for further troubleshooting. You can register for support at the below link. 

 

Direct support for BlackBerry PlayBook tablet

-SR

 

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