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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎11-09-2012
My Device: BlackBerry PlayBook
My Carrier: None

Re: PLAYBOOK WIFI ISSUES

Thanks I will try it

Contributor
Posts: 13
Registered: ‎11-06-2012
My Device: Blackberry Playbook
My Carrier: MTN

Re: PLAYBOOK WIFI ISSUES

hello, i bought my playbook a month ago, to start the getting started setup, i saw some number of wifi, i connected to one, but got stopped because it was a password protected wifi. afterwards, i tried again, but this time around, my playbook is not seeing any wifi anylonger. help me on this
dhermy
Posts: 95,152
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: PLAYBOOK WIFI ISSUES

Touch the battery icon > Restart.

Now, look for OPEN and NON-password wifi hotspots to which to connect.



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Contributor
Posts: 13
Registered: ‎11-06-2012
My Device: Blackberry Playbook
My Carrier: MTN

Re: PLAYBOOK WIFI ISSUES

[ Edited ]

i tried dat also. my laptop is seeing WIFIs(open and non password), but my playbook is not...what should i do?

I HAVE NOT BEEN ABLE TO SET UP SINCE I BOUGHT. I

dhermy
Super Contributor
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32
My Carrier: 3

Re: PLAYBOOK WIFI ISSUES


damoscode wrote:

...

I HAVE NOT BEEN ABLE TO SET UP SINCE I BOUGHT. I




 

Warranty replacement I would suggest.

________
Contributor
Posts: 13
Registered: ‎11-06-2012
My Device: Blackberry Playbook
My Carrier: MTN

Re: PLAYBOOK WIFI ISSUES

i have thrown the pack away, but i still have my receipt
dhermy
Posts: 95,152
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: PLAYBOOK WIFI ISSUES

You won't need the receipt. Call Playbook warranty support.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎03-10-2013
My Device: PlayBook 64gb
My Carrier: three

Re: PLAYBOOK WIFI ISSUES

Hi 

 Can this wifi issue be device specific? I have a 16gb which works fine (mostly) and bought a 64gb one for more storage. However when you look at the wifi logs the signal level is about 30dbm lower on the 64gb device.  By that I mean that the 16gb device is -37dbm and the 64gb device would be at -67dbm in the same location. 

Does anybody else see this?

 

Graham.

New Contributor
Posts: 5
Registered: ‎03-10-2013
My Device: PlayBook 64gb
My Carrier: three

Re: PLAYBOOK WIFI ISSUES

Hi 

 Can this wifi issue be device specific? I have a 16gb which works fine (mostly) and bought a 64gb one for more storage. I am having problems with wifi with this new one and when you look at the wifi logs the signal level is about 30dbm lower on the 64gb device.  By that I mean that the 16gb device is -37dbm and the 64gb device would be at -67dbm in the same location. 

Does anybody else see this or have a solution?

 

Graham

Trusted Contributor
Posts: 117
Registered: ‎09-25-2012
My Device: BlackBerry Playbook
My Carrier: WiFi only (well, I do have a cheap Nokia with 7/11 SpeakOut)

Re: PLAYBOOK WIFI ISSUES

[ Edited ]

The WiFi only PlayBooks are all the same except for the amount of on board memory.  Signal strength should be the same for all devices.  Sometimes there is a hardware problem which could affect signal strength.  That can be fixed with a call to BB warranty support.

PlayBook 64GB and 32 GB