Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎06-17-2013
My Device: PLAYBOOK
My Carrier: Z10

PLAYBOOK/WINDOWS8

I have a new computer with Windows 8 and I can't connect my playbook. He told me that there is a connection problem, I bought a new cable but it has not changed. I have no problem to connect the Z10. Thank you for your help

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: PLAYBOOK/WINDOWS8

[ Edited ]

Hey tcquebec,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you I have a few questions:

What version of the BlackBerry PlayBook software version are you using? (you require BlackBerry PlayBook OS 2.0.1 or later)

 

Do you have the latest version of the Blackberry Desktop software installed? See here:

http://ca.blackberry.com/software/desktop.html

 

Do you have .NET Framework 3.5 installed?

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 2
Registered: ‎06-17-2013
My Device: PLAYBOOK
My Carrier: Z10

Re: PLAYBOOK/WINDOWS8

 thank you for you answer

 

I actived on my computer .NET Framework 3.5

And I installed Desktop Software v7.1.0 B42 (Multilanguage)

 

And, strange, I have just one device blacberry device for 2 items, Z10 and Playbook

So everything is ok, tahnk you so much