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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎01-27-2013
My Device: BlackBerry Playbook
My Carrier: MTN

Photo's downloads are missing



I have a new laptop and wanted to bridge my playbook with my laptop but when I connect it told me to download the latest software - which i did. However it has wiped off all my photo's and downloads eg games etc

Please advise if there is anyway i can get my photo's back as i have just returned from a trip to Thailand and have over 400 photos which are now missing.




Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Photo's downloads are missing

[ Edited ]

If the desktop software reloaded your playbook software without backing up first, the photos are gone for ever. 


Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Photo's downloads are missing

If you did not do a backup of the PlayBook since you returned from you trip, your pictures are gone. Without a backup there is no way to retrieve them, they have been wiped.