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BlackBerry® PlayBook™

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New Member
Posts: 3
Registered: ‎12-25-2013
My Device: blackberry playbook
My Carrier: EE

Re: Play book wont power up or light just blinks

[ Edited ]

my playbook wouldn't charge with a charger so i bought a rapid charging stand when i pluged it in the red light flashed then the charging logo came on it then went black then the green light came on then that went off then it said "blackberry playbook" and colours started showing up behide the words it did this for a few minutes then went black then nothing happend i pressed the on button then it started the process over again......someone please help!!!!

New Member
Posts: 3
Registered: ‎12-25-2013
My Device: blackberry playbook
My Carrier: EE

Re: Play book wont power up or light just blinks

[ Edited ]
 
Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Play book wont power up or light just blinks

did you leave it on teh charger for a day?

 

 




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New Contributor
Posts: 2
Registered: ‎12-30-2013
My Device: playbook
My Carrier: nil

Re: Play book wont power up or light just blinks

My playbook will not complete a boot up.  I have followed all the powering tips and the red light comes on as normal, then a green light and the the standard changing color bubbles as it loads.  It does this for about 3 minutes and then powers off.  If I power on, it will show the red light and then it sits at the black screen, but the PB is on as the screen edge is lit.  I have done the stack powering, charged for 24 hours solid, held down power button for 20 seconds, also the older holding all 3 buttons and power button and still nothing.  It was working fine until I rebooted it one day when the device had been on charge all night and still reported the same % available as when it started (it was working fine and charging fine until then).

 

I have also tried to complete an OS repair/upgrade via PC and after the restart the system never powers on properly and if I do power it on, it times out on the PC application. 

 

I know the charger is OK as my other PB gets charged via it.  I also use the supplied USB cable to do the repair.

 

Any help would be great as BB support has been extremely difficult and also not very helpful

 

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Play book wont power up or light just blinks

Check Amazon.com for the magnetic rapid charger mentioned in thread.

 

http://www.amazon.com/Blackberry-Rapid-Travel-Charger-Playbook/dp/B004XBZ728/ref=cm_cr_pr_product_to...



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New Contributor
Posts: 2
Registered: ‎12-30-2013
My Device: playbook
My Carrier: nil

Re: Play book wont power up or light just blinks

Thanks for the reply. I am 99% sure that the battery is charged as the led glow will last for ages - it has been on all night like this when I just kept on incase it needed a while to get its act together. 

 

I will look into the other charger though. 

 

Is there a way to wipe the image and then reload a full image without using the BB PC software?

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Play book wont power up or light just blinks

It's been posted in this thread previously:

 


You need to follow these instructions to "debrick" your PlayBook:
1. Do a backup of your PlayBook using your computer and BlackBerry Desktop Software version 7 installed. It can be downloaded from http://us.blackberry.com/apps-software/desktop/
2. After the backup is finished, unplug the PlayBook and on the PlayBook press and hold down the power button until the unit forces the device off.
3. With the Desktop Software still open on your computer and the PlayBook powered off, connect the PlayBook to your computer once again.
4. You should see an error screen from Desktop Software popup with the options to Retry, Update, or Cancel.
Very quickly choose the Update option.
5. All information will on your PlayBook will be erased and a reload of the Software will commence to install on the PlayBook.
6. Once this is complete your PlayBook will go back through the initial (as if new) setup wizard (entering the BlackBerryID, etc., and then you can perform a restore using Desktop Software to return your personal data from the backup. Applications which you downloaded from AppWorld won't restore, but they can be easily reinstalled using AppWorld > MyWorld section of AppWorld.



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Contributor
Posts: 10
Registered: ‎12-31-2013
My Device: Playbook 64
My Carrier: Virgin

Re: Play book wont power up or light just blinks

My PB will not complete a restart.  I have attemtped the 'debrick' procedure 6 times. It all appears to work but the the PB is no better afterwards.  I have spent a couple of weeks on and off trying to find a solution with no luck. Any suggestions would be most welcome.

Guru II
Posts: 21,982
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Play book wont power up or light just blinks

I suggest contacting BlackBerry support if it's less than a year old.

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Contributor
Posts: 10
Registered: ‎12-31-2013
My Device: Playbook 64
My Carrier: Virgin

Re: Play book wont power up or light just blinks

Its out of warranty.  I bought it second hand and it worked fine until I did an update to OS.