03-14-2012 07:25 PM - edited 03-14-2012 07:31 PM
Just to be brief, I'll give you the short version of what's happened: Bought Playbook, Started setup, connected to wi-fi, logged in with BlackBerry ID, checked for updates, got error 2012, called support, got lame answer, lame answer didn't work, did debrick method, update to 2.0 went smooth, started PlayBook, setup again, connected to wi-fi again, logged in again, checked for updates again, got same error with new code: 132353, called support again, got lame answer again, tried to get registered with rep on the line still for support, got message saying I don't qualify for complimentary support, rep seemed baffled, gave lame answer.
So now I have a PlayBook that won't get past the checking for updates phase with an error code of 132353 and no one seems to know how to fix this, get past it or what it even is exactly. Any help would be awesome!
03-14-2012 08:49 PM
03-14-2012 08:56 PM
03-15-2012 06:04 AM
i am experiencing the same thing as you.. including the same error codes
if i work out a solution i'll post it here to let you know, and hopefully you can do the same.
my conversation with blackberry support ended with them saying they cannot assist me any further as my playbook was not purchased from an authorised dealer.
did you buy any chance purchase your playbook from SimplyElectronics.net ??
will keep trying to look for a solution
03-21-2012 10:41 AM - last edited on 03-21-2012 10:48 AM by BelmaHFL
03-22-2012 01:14 AM
03-22-2012 02:24 PM
The same error - 132353.
RIM you should do something, just becouse i have waited 3 weeks to get playbook here in ukraine. And now what? Bricked device and no support. To sent it back will cost me another 50 bucks, and in total it will be 50% price of playbook. I feel betrayed.
Should buy myself a ipad....