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BlackBerry® PlayBook™

Posts: 1
Registered: ‎07-20-2012
My Device: Black Berry PlayBook
My Carrier: Wifi

PlayBook USB port is toast.. what are my options?

Sigh.. unknowingly, my charger developed a slight housing deformity, and when I plugged it into my PB, it caused it to stripp off some of the gold plating of the USB assembly, and now the port will no longer fit the cable head. Just bought a magsafe charger for it, though.


I bought it from Cowboom just over 2 months ago, but I don't want to give BB my credit card info just to get a diagnosis. What are my options here? There's no way I'm daring enough to replace the USB module myself, and apparently buying from Cowboom doesn't entitle me to the 90 days of free tech support. 


What should I do? Or, how can I freely contact BB about a solution? Don't want to pay $99 to fix the USB when the PB cost me $149 itself..

Posts: 41
Registered: ‎02-26-2012
My Device: Blackberry Playbook
My Carrier: T-Mobile

Re: PlayBook USB port is toast.. what are my options?

Mine was still in the 1 year warranty period, so I got an RMA and returned it approx 2 weeks ago.  I received it one week later and its working fine..

Guru III
Posts: 32,154
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: PlayBook USB port is toast.. what are my options?

call warranty support and see what they say


if they cant help, you can still backup via wifi file sharing on PlayBook and use a magnetic charger to charge it


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