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BlackBerry® PlayBook™

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New Contributor
Posts: 8
Registered: ‎10-03-2012
My Device: PlayBook
My Carrier: Eastlink
Accepted Solution

PlayBook Update - Camera failure

I'm getting a 4003 camera error since installing the latest update.  I'm reading it's a common problem.  What's the fix?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: PlayBook Update - Camera failure

Hi brysonguptill,

 

You're right there is no fix for the issue. Please check the below KB article and forums post for knowing more on the issue -

 

tanzim                                                                                  
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New Contributor
Posts: 8
Registered: ‎10-03-2012
My Device: PlayBook
My Carrier: Eastlink

Re: PlayBook Update - Camera failure

Actually, I think I found a fix.  I backed up the PlayBook before I downloaded the latest update.  When I restored the old settings, the camera started working again.  The update is still installed.  

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: PlayBook Update - Camera failure

Great your resolve the issue. I sound wonderful then the links provided above!

Did you restore the whole backup of just the setting only (specific database).

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 8
Registered: ‎10-03-2012
My Device: PlayBook
My Carrier: Eastlink

Re: PlayBook Update - Camera failure

I restored the whole backup. :-)

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: PlayBook Update - Camera failure

Thanks for the information.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit