06-25-2012 02:01 PM - edited 06-25-2012 02:12 PM
I updated to 22.214.171.1248 when I connected my playbook to my computer. It offered the update when I connected it to download my pictures. It took about 1 hours to complete. When completed, the playbook was wiped. Any way to get my files back from the playbook. My big mistake not to backup 1st.
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I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
06-25-2012 02:38 PM
I am going to guess you were on desktop manager 6. The so called update feature was included to reload the OS if the playbook was not booted up yet and there was no warning in it. I wiped my own as well before. There is no way to ge the files back. I now use wifi file sharing or an online backup such as box or drop box to sync pics because of this.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
06-25-2012 05:20 PM
I was on desktop manager 126.96.36.199.
v188.8.131.52 very clearly includes the warning that everything will be deleted, in a pop-up message on the PC screen you must click OK before proceeding.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code