02-12-2013 05:37 AM
When I am viewing my emails I am repeatedly getting a message at the top of the list of emailss on the left-hand side that there is no Wifi signal and the network is lost.
I tap on it and the signal is restored. It is happening too often now and is a great inconvenience. Its as though my signal is unstable, but I also have a computer on the same network and my 9780 and I have no problems with either of those.
So what's going on?
More to the point - how do I cure it?
02-12-2013 01:57 PM
I've tried that and it still keps ccoming up with a message saying "Please connect to a network and try again", this is accompanied by a yellow warning triangle with an exclamation mark in it (!).
It is doing this regularly as I stated before, but I have no problem with my phone or my laptop.
02-12-2013 03:50 PM
is your router wifi set to N using two channels 20&40 MHz (300Mbps), my Playbook keeps losing connection on this setting.
if so try dropping it down to N using one channel 20MHz only (150Mbs), mine is fine with this setting.
last resort would be setting the wifi to use G (54Mbs), very slow wifi.
02-13-2013 04:25 AM
This information is a little above my head I'm afraid.
All I know is the router is a Netgear and was bought about the beginning of January, 2009. It'd pretty basic I think and you just plug in and go.
I think some of the later ones have buttons on them now where you cn connect by pressing this.
If there are setting that cn be made via software I am not aware or au fait with how you do this.
The router works well with my laptop and my wife's laptop and we have a HP printer on the same network. My BB 9870 seems to be OK as well, although sometimes I am not sure because it tells me sometimes that I haven't got a connection when I switch off the phone network and just work with the WiFi.
I know with all things BlackBerry, e.g. App World, I have to have both up and working for verifiction purposes, but for simple browsing I only need the WiFi. I switch off the phone network in the event that I might inadvertantly use my allocation up on my contract, if you see what I mean. I digress!
So still none the wiser!
02-13-2013 08:22 AM
02-13-2013 08:39 AM
02-13-2013 09:33 AM
Thanks for all that - you have been extremely thorough!
I will try this but first I am going to try it on another network first.
I am going to my Mum's tomorrow and she is set up with WiFi.
If I get the same problems - will this prove anything?
By the way did you get the other information I responded with regarding my mini keyboard?
02-13-2013 09:58 AM