Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Contributor
Posts: 5
Registered: ‎10-05-2012
My Device: Playbook 16 gigs
My Carrier: N/A
Accepted Solution

Playbook upgrade error message : 66048

I'm not able to upgrade to 2.1 final.


I'm connected by WIFI.  When I go in Software Updates, and click on Checj for Updates.


I obtain this message : "There was an error connecting to the update server.  Please try again later. (66048)"


I'm trying since yesterday at work, home, Starbuck, and always this error message.


There is a way to force the download from Blackberry website ?  Like I did for installing the beta ?



PS.  My girlfriend have a Playbook 16 gigs too (not upgraded to 2.1 beta) and got the same error message. 


We are in Canada, if that make a difference.

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Playbook upgrade error message : 66048

Try connecting to your PC via the USB cable and running Desktop Manager, for the upgrade.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code