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BlackBerry® PlayBook™

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New Contributor
Posts: 7
Registered: ‎04-20-2011
My Device: Blackberry 9800 & Playbook
My Carrier: Telus

Playbook Support - WOW! Let's get people that can communicate!

WOW!   I am very good with understanding and communicating with people with different accents.....I just called Playbook Support and spoke with someone that had a really tough time understanding me and I could barely understand them.

 

I am all for providing people with employment and opportunities but seriously if you are working in a support function and need to communicate with people as your job.....you should be able to do it!

 

Talk about frustrating!!!!

 

 

Trusted Contributor
Posts: 170
Registered: ‎04-23-2011
My Device: Bold 9700 and Playbook 64 Gb
My Carrier: Rogers

Re: Playbook Support - WOW! Let's get people that can communicate!

This problem isn't unique to RIM.  Unfortunately it's quite common these days.  Usually, when I get someone I can't understand, I just hang up and call back in a few minutes.  It doesn't take very long to get a live person on RIM's support line.