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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎08-22-2012
My Device: Blackberry Playbook Tablet
My Carrier: NA

Playbook Volume Button Issue

[ Edited ]

Hi

 

I own a blackberry playbook tablet.

The SN is 134422566854.

Date of Purchase - Dec 31, 2012.

 

The main issue with that is, the volume button is not working.

 

I gave it in a local service center, located here in my hometown LUDHIANA in order to get it fixed.

But i was denied the support.

I asked the reason, in return i was told that the rubber lining besides the LCD is not in place.

And they denied fixing the issue for me.

 

I dont even have any tech support number, so that i can call and log my complaint.

It wasnt provided in the box pack.

 

I tried to find it online.

I found it anyhow.

But when i called in the tech support number, i was not able to reach that number.

it said that the number is not valid.

 

Now the main issue as i told you is with the volume button.

its not working.

So i want to get it fixed.

The device is still under warranty and i really dont want to escalate this issue to higher authorities in BLACKBERYY INDIA.

 

Please look into the mattert A.S.A.P.

 

Regards

Shivay Gupta

Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.

New Contributor
Posts: 2
Registered: ‎08-22-2012
My Device: Blackberry Playbook Tablet
My Carrier: NA

Re: Playbook Volume Button Issue

The date of purchase is Dec 31, 2011.
I am really sorry for the typing mistake.
Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Playbook Volume Button Issue

Here is the Contact Info for RIM in India.

RIM Delhi
Cyber Terraces
Level 18, Building No 5, Tower A
DLF Phase 3
Gurgaon, India 122002

RIM Mumbai
Kalpatru Synergy Executive Center
Golibar Road, Santacruz East
Mumbai, India 400055