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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎03-10-2013
My Device: Playbook 32GB
My Carrier: China Mobile

Playbook Wifi-Only 32GB - Front facing camera problem

Hi,

 

Everything on my playbook works perfectly except the front facing camera. I've read a lot of posts with this same type of problem. Has there been a fix yet?

 

I wasn't sure if it is caused by its software or the physical camera damages. But i have been careful with it and no significant damege has been done. 

 

Anyway, the playbook is out of 1 year warrenty and 90-days tech assistance. I can only hope this problem could be resolved by the future OS 10 updates. Otherwise i am thinking about other tablet devices...

 

Could anyone from this forum answer my question?

 

Thanks,

h.

New Contributor
Posts: 3
Registered: ‎03-10-2013
My Device: Playbook 32GB
My Carrier: China Mobile

Re: Playbook Wifi-Only 32GB - Front facing camera problem

By the way, it is a classic .4003 error issue...

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Playbook Wifi-Only 32GB - Front facing camera problem

4003 is hardware failure as far as we know, because all 4003 so far reported have only been fixed in repair shops. Like a cracked glass, no software update will fix it.

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New Contributor
Posts: 3
Registered: ‎03-10-2013
My Device: Playbook 32GB
My Carrier: China Mobile

Re: Playbook Wifi-Only 32GB - Front facing camera problem

Thanks for your reply.

 

Think i am going to switch team soon.

This has proved that both software and hardware are pain in the **bleep** for playbook...lol

Highlighted
Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Playbook Wifi-Only 32GB - Front facing camera problem

...for a few playbooks. Other tablets develop faults too. Good luck. 

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