07-26-2011 10:15 AM
Have a look at KB 26708, you can find it at www.blackberry.com/btsc/KB26708
When the battery level of the BlackBerry® PlayBook™ reaches a level 0%, the tablet will automatically turn off.
This is because the BlackBerry PlayBook battery does not have enough charge to power up the tablet.
It is recommended to connect the BlackBerry PlayBook to the Rapid Wall Charger that came with your BlackBerry PlayBook, or one of the charging accessories listed:
* BlackBerry PlayBook Rapid Charging Pod
* BlackBerry Rapid Travel Charger
* BlackBerry Premium Charger
Please leave BlackBerry PlayBook plugged in for approximately 40 minutes or until full charge is achieved. Connecting to a computer to charge via USB will not be sufficient to charge the tablet.
PLEASE NOTE: You may have to connect and disconnect the PlayBook from its charging source several times to achieve a high enough initial charge. THIS IS VERY IMPORTANT!
Hope this helps.
07-26-2011 11:40 PM
07-27-2011 08:06 AM