06-21-2012 09:07 PM
After updating to the latest OS, both cameras just stopped working. I just see a black screen, and error messages that say that the camera is in use by another program...etc
Tried security sweeps and reloading OS but nothing worked!!! Please help!
06-27-2012 01:43 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We are aware of this issue, this KB article has been created: www.blackberry.com/btsc/KB30341
To get the issue resolved you will need to contact our BlackBerry® PlayBook™ support team. Go to www.blackberry.com/support and click on BlackBerry PlayBook and then support for your local number.
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
07-03-2012 04:06 PM
support and warranty are different
you need to call in and choose other option and ask for warranty support.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V