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Reply
Contributor
Posts: 14
Registered: ‎01-25-2012
My Device: playbook 16gb
My Carrier: telus

Playbook dead

After a year my 16Gb died though it had been working fine three minutes earlier. Battery did seem to be giving signs of wearing out in the few days preceding. Tried everything I could find on this form re rebooting, charging, connecting to computer all to no avail. I don't get any indicator lights. Makes a great paperweight but little else.

 

Question: is it dead and gone? Can I replace the battery? Would that help? Should I buy an iPhone (much better company support).

 

Thanks

 

Highlighted
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Playbook dead

Hey nazisareeverywhere,

 

I would suggest that you contact our BlackBerry PlayBook support team for further investigation into this matter; you can find the contact information here: http://us.blackberry.com/legal/blackberry-playbook-complimentary-support-plan-terms-and-conditions.h...

 

Thanks.

-HB

 

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Trusted Contributor
Posts: 213
Registered: ‎09-01-2012
My Device: Blackberry Playbook 32GB
My Carrier: none at present

Re: Playbook dead

NEVER, NEVER connect to computer to recharge..does not deliver enough power..Use the wall plug charger only..there are many posts on here about people who have drained the battery and trying to revivie it..check the stickies at the top of this page

Gene