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BlackBerry® PlayBook™

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New Contributor
Posts: 5
Registered: ‎02-04-2012
My Device: Playbook
My Carrier: Airtel

Re: Playbook initial setup error

[ Edited ]

this is [inappropriate language deleted] :@ i totally should have gone for the kindle fire -_-

Contributor
Posts: 16
Registered: ‎02-04-2012
My Device: BlackBerry Playbook
My Carrier: NA

Re: Playbook initial setup error

Heard, BB support started working on this issue ....

 

Hope they will FIX it ASAP...

New Contributor
Posts: 8
Registered: ‎02-04-2012
My Device: Playbook
My Carrier: Orange

Re: Playbook initial setup error

Would be good if they actually posted something about this in their own forums or replied to tweets about the issues with playbooks sold today. Massive fail.
Contributor
Posts: 16
Registered: ‎02-04-2012
My Device: BlackBerry Playbook
My Carrier: NA

Re: Playbook initial setup error

Hey anybody able to cross the Software Update line Today ???? Please let us know ..

 

Thank you

Contributor
Posts: 16
Registered: ‎02-04-2012
My Device: BlackBerry Playbook
My Carrier: NA

Re: Playbook initial setup error

Hi,

 

After long time i am seeing the new ERROR no (2011) .. is this progress

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Contributor
Posts: 16
Registered: ‎02-04-2012
My Device: BlackBerry Playbook
My Carrier: NA

Re: Playbook initial setup error

Here is the SOLUTION to recover this Problem..

 

1) Download Desktop software from (http://us.blackberry.com/apps-software/desktop/)

 

2) Install the software. and connect the PLAYBOOK.

 

3) you will see an error like "You can not connect, as the setup not yet completed"

 

4) Hardboot your PLAYBOOK by pressing +,-, Power buttons at a time.

 

5) Wait for a moment and just press once the power button

 

6) On your desktop you will a see prompt with options, "Retry" , "Update" , "Cancle"

 

7) Press Update. Then it will start download the update and finish the setup. :-)

 

Download takes lot of time. It took for me 2Hrs (on 4Mbps broadband) ...

 

Make sure there is no Disconnect while update is happening. else you have to restart the whole Procedure again.

 

 

Have good Luck .....

New Contributor
Posts: 5
Registered: ‎02-04-2012
My Device: Playbook
My Carrier: Airtel

Re: Playbook initial setup error

I am updating it through OTA Smiley Very Happy

New Contributor
Posts: 5
Registered: ‎02-06-2012
My Device: Playbook
My Carrier: Swisscom

Re: Playbook initial setup error

I talked to support center, they said me same thing. In addition operator said that at the end of downloading/installing error will appear but this is ok i just need to unplug device and turn it on. I did that, i had an error, but when i turned it on, Playbook again tried to connect to server for updates and it again shows "could not connect to update server (2011)". Help please... 

New Contributor
Posts: 8
Registered: ‎02-04-2012
My Device: Blackberry Playbook
My Carrier: N/A

Re: Playbook initial setup error

Well it's been 4 days and I'm using the DM method and the OS update is downloading now. fingers crossed.

New Contributor
Posts: 5
Registered: ‎02-06-2012
My Device: Playbook
My Carrier: Swisscom

Re: Playbook initial setup error

Did you get error notice at the end of instalation?