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BlackBerry® PlayBook™

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New Contributor
Posts: 5
Registered: ‎08-05-2014
My Device: BlackBerry Playbook
My Carrier: NYC Hackthon
Accepted Solution

Playbook password problem

I have been using my Playbook since 2012 and I have some very valuable data on it.   I took video of a cerimony and I wantedI to download the video to my laptop so i bought a data connection cable and connected the Playbook and the laptop.  The system them prompted me to enter a password.  (I have password protected the Playbook with a simple 4 character password.  But when i first registered the Playbook in 2012 i used another password.) i entered the password that i registered with in 2012 and it rejected it and prompted me for a password.  I  entered the username that i originally used and it rejected it and said "this is your final attempt if the password is not correct, the playbook will be erased".  I don't know what to do...should i enter the simple 4 character pw? I use the simple pw daily but if it doesn't recognize it all of my data will be erased...HELP!!!!!!

 

ScrumMaster aka Gary

Regular Contributor
Posts: 87
Registered: ‎07-24-2014
My Device: iPhone 4s
My Carrier: Warid Tel

Re: Playbook password problem

Enter the password that u know now

If it was helpful press like button

Reg
Superdev
Guru III
Posts: 32,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Playbook password problem

dissconnect the playbook, reboot and then enter it in on the playbook itself.

 




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New Contributor
Posts: 5
Registered: ‎08-05-2014
My Device: BlackBerry Playbook
My Carrier: NYC Hackthon

Re: Playbook password problem

thanks for your reply... I did disconnect from the laptop but it now has the same message "Password Required (Final Attempt) "  somehow connecting it made take on the same message.  I think ultimately, i'm going to have to take the chance and enter the device or simple pw that i normally use but i wish there was someway to garantee that it will work.

Guru III
Posts: 32,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Playbook password problem

when ever you connect to a PC and have an issue with a pass word, remove device, reboot and enter in password that you would normally use. then try with PC again.

 

there might be a file sharing password that is not the same as the device password.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 5
Registered: ‎08-05-2014
My Device: BlackBerry Playbook
My Carrier: NYC Hackthon

Re: Playbook password problem

ok i did disconnect and reboot but why am i still getting the "Password Required (Final Attempt) message?
Guru III
Posts: 32,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Playbook password problem

beacuse there was an attempt to access it with wrong password from the PC

 

it will remember that count no matter what

 

I have people reboot just in case the keyboard is going wonky or if caps lock is on depending on device

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 5
Registered: ‎08-05-2014
My Device: BlackBerry Playbook
My Carrier: NYC Hackthon

Re: Playbook password problem

well i took your advice and tried it Knotty, and it worked...thank you tremendously.

 

 

New Contributor
Posts: 5
Registered: ‎08-05-2014
My Device: BlackBerry Playbook
My Carrier: NYC Hackthon

Re: Playbook password problem

So Knotty, is there any way to get the videos off of the device and onto my laptop?

Guru III
Posts: 32,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Playbook password problem

yes there is, I prefer to do it via wifi sharing

 

How to transfer files from the BlackBerry smartphone to the BlackBerry PlayBook tablet   

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V