06-15-2012 07:30 AM
Hi, 2 days ago when I woke my playbook it stayed black with a bunch of grey parallel lines. I turned it off and back on again and it worked. It has since done this 4 more times, including the most recent where it required a full power down to start again. I have reset the device a few times since this started. Please tell me it's not going to die soon, I've only had it since x-mas!
06-15-2012 09:07 AM
I would encourage both of you to contact Playbook support
www.blackberry.com/playbook and click on the support link.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code