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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: BB Playbook
My Carrier: Rogers

Playbook will not show emails from my gmail and PB inbox is empty.

I can only see sent emails.  I have returned the playbook to factory settings and started all over with putting in email accounts.  I am using a gmail account with the following info.

 

Server Address: imap.gmail.com

Port: 993

Encryption: SSL

SMTP Server Address: stmp.gmail.com

SMTP Port: 465

SMTP Encyption: SSL

Use push if supported: ON

Sync Interval: 15 minutes

 

It was all working fine until earlier today and now, new emails do not download and when I select Gmail Account and Inbox on email program, the imbox shows no messages.

 

Looking for assistance.

New Member
Posts: 2
Registered: ‎05-10-2013
My Device: Playbook 32g
My Carrier: Wind

Re: Playbook will not show emails from my gmail and PB inbox is empty.

Try port 995 instead of 993.

Super Contributor
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Playbook will not show emails from my gmail and PB inbox is empty.

[ Edited ]

Gmail should add with no manual intervention. Just need address, password, tap continue, then save.

___________________
New Member
Posts: 2
Registered: ‎05-10-2013
My Device: Playbook 32g
My Carrier: Wind

Re: Playbook will not show emails from my gmail and PB inbox is empty.

Oh, also open "All Mail" as for.Some reason Gmail seems to be moving emails there w/o showing them in the Inbox recently; not.sure why as it does not happen with all emails.

Highlighted
New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: BB Playbook
My Carrier: Rogers

Re: Playbook will not show emails from my gmail and PB inbox is empty.

I have looked in all messages and still do not see the inbox messages, only sent. (under all messages)  I changed the port to 995 and it will not log inunder that port.  Very frustrating as PB Messages has been working fine and now it has stopped.

New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: BB Playbook
My Carrier: Rogers

Re: Playbook will not show emails from my gmail and PB inbox is empty.

I know.  I have been using PB Messages for a year with our problems.  This is a new issue out of the blue.