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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: BB Playbook
My Carrier: Rogers

Playbook will not show emails from my gmail and PB inbox is empty.

I can only see sent emails.  I have returned the playbook to factory settings and started all over with putting in email accounts.  I am using a gmail account with the following info.

 

Server Address: imap.gmail.com

Port: 993

Encryption: SSL

SMTP Server Address: stmp.gmail.com

SMTP Port: 465

SMTP Encyption: SSL

Use push if supported: ON

Sync Interval: 15 minutes

 

It was all working fine until earlier today and now, new emails do not download and when I select Gmail Account and Inbox on email program, the imbox shows no messages.

 

Looking for assistance.

New Member
Posts: 2
Registered: ‎05-10-2013
My Device: Playbook 32g
My Carrier: Wind

Re: Playbook will not show emails from my gmail and PB inbox is empty.

Try port 995 instead of 993.

Super Contributor
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Playbook will not show emails from my gmail and PB inbox is empty.

[ Edited ]

Gmail should add with no manual intervention. Just need address, password, tap continue, then save.

___________________
New Member
Posts: 2
Registered: ‎05-10-2013
My Device: Playbook 32g
My Carrier: Wind

Re: Playbook will not show emails from my gmail and PB inbox is empty.

Oh, also open "All Mail" as for.Some reason Gmail seems to be moving emails there w/o showing them in the Inbox recently; not.sure why as it does not happen with all emails.

New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: BB Playbook
My Carrier: Rogers

Re: Playbook will not show emails from my gmail and PB inbox is empty.

I have looked in all messages and still do not see the inbox messages, only sent. (under all messages)  I changed the port to 995 and it will not log inunder that port.  Very frustrating as PB Messages has been working fine and now it has stopped.

Highlighted
New Contributor
Posts: 3
Registered: ‎05-08-2013
My Device: BB Playbook
My Carrier: Rogers

Re: Playbook will not show emails from my gmail and PB inbox is empty.

I know.  I have been using PB Messages for a year with our problems.  This is a new issue out of the blue.