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09-08-2012 01:30 PM
Can anyone offer some advice? I've had the Playbook (PB) since the spring, and it worked flawlessly until a few weeks ago. I use a desktop charger from BB for the PB, and usually left it on when re-charging. Noticed that it shut itself off, and I was able to turn it on with no problems. This happened a few more times, and then it wouldn’t turn on at all, and did not indicate it was charging. Tried using the USB method, and it still would not turn on. Left it in the charging stand for days on end and the same with the USB method with no results or indication it was charging. When putting it on the charge stand there is no indication of charging. When plugging into the USB, a red light comes on for about 15 seconds, followed by 5 blinks of the white/green light. The PC indicates a connection when the red light comes on, and a disconnection when the red light goes off and the 5 blinking lights start. Tried the 20 second reset using on/odd and +/- keys, and still nothing
Any idea as to the problem and a fix, or is this going to have to go back to RIM?
09-08-2012 01:42 PM
09-08-2012 01:52 PM
09-08-2012 02:03 PM
Did you read through this KB?