01-01-2012 11:49 AM
Hi Just bought the playbook - when it initially started the download everything was fine, but then it says Sorry, there was a problem updating your tablet. Tap retry or Turn off. when I say retry it goes through all the software there is to update and the same "sorry" message.
I can't go any further, it won't update, restarting takes me back to the same thing, I can't get to any other screen, WiFi can't get to see if the wifi is still connected.
I tried plugging the playbook to my laptop to see if it would help, same thing.
Any help out there?
03-20-2012 10:04 PM
I am underwhelmed by the answers here. I have tried 5 times now on my home wifi network and it has failed on every attempt. I expected an alternate option that didn't involve blaming my equipment, but rather provided a different means by which to solve this problem. Weak.