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BlackBerry® PlayBook™

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New Contributor
Posts: 6
Registered: ‎01-10-2013
My Device: Playbook
My Carrier: Telus

Playbook won't Boot UP

Ok, this might be long but very frustrated.

 

About 2 months ago, my PB completely discharged.  I managed, through the help of the forums to get it back and I can completely keep it charged.  Next, it failed to reboot.  It just kept cycling on the start up screen.  Once again, back to the forum and followed the directions to completely rebuild the PB using the Desktop and Update button.  Work like a charm.  Everything came back but couldn't get BBM to sync.  No big deal.  Now with no reason, it locks.  I shut down and it then again won't reboot. Tried and second round of Desktop Update.  Came to life but everytime I shut down the Playbook it won't reboot.  Found if I plug it back into the desktop, and go the the Retry, Update, Cancel screen (while on Wifi).  I don't hit any buttons, unplug the PB, it reboots only to stop again and won't reboot until plugged back into Desktop.  Quite frustrating..... any help/suggestions.