09-01-2011 03:19 AM
sometimes when the PlayBook is fully discharged it may take a few hours connected to the plug before you can actually turn it on. How long have you left it charging? I would recommend you to use the original BlackBerry PlayBook charger and leave it for about 4 to 5 hours and then try to turn it on.
If this doesn't work you can connect it to your computer through USB and Desktop Software and see if it responds in any way. Usually if the PlayBook isn't completely dead it automatically turns itself on once you connect it to the computer.
Please report back your results. Thank you
09-01-2011 09:24 AM
I have tried both suggestions (charging for 4-5 hrs and also connecting it to the desktop software) and neither options worked. It did not appear as an option for on the desktop software.
I am in Kenya and none of the Blackberry agents have the tablets yet! I am wondering what to do with it now as it is completely unusable-this is very sad!
09-01-2011 09:38 AM
If the suggestion above did not work, why did you mark it as solved?
Anyway, try this, plug the Playbook in to a charger and wall outlet that you KNOW worked in the past.
While connected to the charger, press and hold down the POWER, UP and DOWN volume keys. See if that reboots the Playbook and allows you to boot up.
If not, then read this:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
09-01-2011 11:13 AM
My new playbook does not charge at all. I am unable to use it now. I have tried several blackberry chargers and none works. What's the problem?
That sounds as though you haven't tried the real PlayBook charger, but possibly only chargers from some BlackBerry phones? That won't work...
11-29-2011 07:33 AM
12-24-2011 01:24 PM
i have some problem on my playbook
sory if my english to bad
my playbook stuck at 0% battery
i tried to restart, hard reset, power off
use another charging but doesnt work
now my playbook just 10 minute on and then auto shutdown drained battery
please help me
12-24-2011 01:27 PM
01-30-2012 06:36 AM