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BlackBerry® PlayBook™

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Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Playbook won't run on battery. Only runs when connected to charger.

[ Edited ]

josh842507 wrote:

I think you misunderstood the issue, at the time that we unplugged the tablet it turns off inmediatly, it only works when connected with the AC adapter (yellow plug)

Firstly Knottyropes suggestion (a de-brick) requires the playbook to be off!  

Secondly his remedy is your last chance before concluding that the battery is dead or disconnected. After that it's repair time. If it's out of warranty you could lever off the back abd disconnect then reconnect the battery terminal (2 small screws) as repair would cost the price of a new tablet. Replacing batteries is not cost effective even if you could source one

New Contributor
Posts: 4
Registered: ‎12-31-2012
My Device: Playbook 64G
My Carrier: XL

Re: Playbook won't run on battery. Only runs when connected to charger.

got the same problem here


anyone helps us please!!

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Playbook won't run on battery. Only runs when connected to charger.

Contact RIM. Before shipping it to them do a backup of your files to your computer. Talk nice to the Customer Service. You can accomplish more with a teaspoon of honey than a gallon of vinegar.
BlackBerry Playbook Help desks:

Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181

New Contributor
Posts: 3
Registered: ‎06-29-2012
My Device: Playbook
My Carrier: Vodacom

Re: Playbook won't run on battery. Only runs when connected to charger.

i also have this problem, but my wallplug doesn't work, i have to plug the pb into my pc o get it to go on... i'm in South Africa... let me know if there is any way to fix this...