Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 41
Registered: ‎01-27-2009
My Device: Not Specified

Re: Playbook wont connect to Desktop

I have managed to get my PB working on my PC although I have not installed Desktop Software as of yet,

 

I uninstalled everything to do with BB on my PC, I then reset / turned off PB while still being connected to my PC, I was then promoted to install BB device manager when my PB started , It would appear the drivers are installed and I’m connected.

 

I actually done this first-

 

On your pc, right-click 'my computer' and select 'manage'.  Click on 'services and applications', then double-click on 'services' to display them.  To change them, right-click on any one and select 'properties'.  (For this purpose select 'automatic' in 'startup type' dropdown box and click on ok).

 

Ensure that the folowing services are set to automatic,then restart the pc:-

 

Webclient service

Workstation

DHCP client

DNS client

Server

TCP/IP Netbios helper

Computer browser

New Contributor
Posts: 8
Registered: ‎03-27-2013
My Device: Z10
My Carrier: Optus

Re: Playbook wont connect to Desktop

Unfortunately i tried all that and still doesn't work.