12-24-2011 05:10 AM
I have just received a New Playbook.
Ths screen is frozen with the blackberry logo and the words Blackberry Playbook.The colour of the lights in the background change.
I cannot power it off.
I have already gone through set-up and it informed me that I need 20% battery charge to update the software.
Now the thing is fozen.
My question is, is the playbook still charging ? or is there a problem.