Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-29-2012 08:38 PM
Thanks, turns out AVG was the problem for me. temporarily disabled it, the screen for the pairing screen came up, and now seems to work fine. Thanks again.
There is a solution for this, if you have AVG free on your computer (or equivelent anti software) disable it for your first try with Print to Go. The passcode screen SHOULD pop up, and you should be able to send your document.
You can reenable AVG Free afterwords and documents will continue to go to your PlayBook. This was solved on the Crackberry forums last night.
Check this out as well. Print to Go - Timeout with the BBID on the PC - BlackBerry Support Community Forums http://bit.ly/yf9Ieq
Good luck everyone!
03-03-2012 11:12 PM
Thank you; disabling AVG worked for me too. I just had to disable AVG long enough to get the log in bit done (enter my Blackberry ID and then the security code). I then sent one document to Print to Go. After AVG came back up again, I sent two different files to Print to Go and it did work like a charm! This app is brilliant when it works.
03-03-2012 11:56 PM
if you are lucky enough to or willing to buy more flexible security software, you can simply make a rule for the print-to-go wihtout disabling the security software. that is still protecting your pc @ all times
03-18-2012 02:28 AM
I am in the group of people that everything works flawlessly on Playbooks Print to Go - except no documents ever show up on Playbook.
Installs great, finds device, asks for code, sends printed item, says success, but never arrives in Print to go folder on playbook.
Here is my workaround:
Install cute pdf Writer ( a free virtual pdf printer which converts any printable document to a pdf file). Perform this on each PC you wish to print to the playbook from.... you can even rename it Print To Go.
Map a network drive to the playbook shared media folder on each PC.
If a username and password is requested when trying to connect to the playbook shared folder, the username is: playbook by default and the password is the file sharing password you set in Security and Sharing area when you turned on file sharing.
When you print to your new Cute PDF Printer, it will prompt where to save the file. Navigate to the playbooks mapped drive folder "print" folder (example: z:/media/print ). This is the folder the playbook stores it's Print To Go files in. The next time you use the Cute PDF Printer it will remember this location. Print to go app will find any pdf file placed in this folder.
A near perfect work around.
05-11-2012 08:02 PM