07-06-2011 11:08 AM
This is my first time using blackberry, when I switch on my playbook, it got the update.
After finish, I got the language selection, wifi, time...........
While go the BlackBerry ID page, I got the problem, Unknow server error(-6)
I regist id on playbook and website, but still got the above error message.
How can i fix that, beacause it should not be the connection problem. I tested
Solved! Go to Solution.
07-17-2011 08:03 AM
i have the same problem. i bought mine from france. first time i opened and it wanted to make update and i said ok. updated and opened. But in the blackberry id screen it says "unknown server error". I red the sollutions and i try to update via desktop software as written. But when downloading tne software it always giving an error: "An error has occurred while downloading the BlackBerry® Tablet OS. Please try again" and try to begin download again. i cannot download update. i tried different net connections but still the same. i'm working since 2 days and my tablet still not working. please help me!!!
07-17-2011 10:47 AM
10-30-2011 09:29 AM
can u please explain how u installed factory firmware ??
im lost in bb playbook . .. confused wht to do
What is your specific problem . please give details.