10-02-2012 10:22 PM
For the last few days (actually since I first saw the information about the free Sherlock Holmes movie), I am not able to access App World. When I tap the AW icon, the screen turns to blue, and the little "wait circle" just spins and spins...interminably.
I have a 64GB PB (WiFi) with OS 220.127.116.118 installed. I have tried restarting the PB multiple times, and I have tried connecting over several different WiFi networks (with different types of security), all to no avail. I have no problems whatsoever with browsing websites in the Browser over all the networks that I've tried.
Any thoughts/ideas will be greatly appreciated.
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10-02-2012 10:58 PM - edited 10-02-2012 11:28 PM
Whoops, you've already restarted a lot...might not help. FYI, this is the second posting I saw about this today. Sounds like a bigger issue here...
I just realized there is a forum for App World itself: http://supportforums.blackberry.com/t5/BlackBerry-
I also just realized that there is a Blackberry Knowledge Base: http://btsc.webapps.blackberry.com/btsc/microsites
I used app world playbook as search terms and got 26 returns. I think your answer lies in there somewhere.
10-03-2012 01:30 AM
Ya, sorry, I should have kept my mouth shut and thought of that once I posted because I really don't have a clue how to help you. Just curious - do you have a backup you can revert to and try? I don't want to cause you more grief so perhaps I'll just go to sleep.
I want you to get in on the update fun that appears is really going to happen tomorrow. Who knows, maybe that will fix it for you...
10-03-2012 01:16 PM
Did you get a notification to do the OS update this morning? Try that out first, if possible, and then see if it fixes your App World connection issue. The whole upgrade process will take about 10-15 minutes to install once downloaded (can be about a 340 MB download plus/minus some MB depending on your location).