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BlackBerry® PlayBook™

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New Member
Posts: 1
Registered: ‎04-11-2012
My Device: Playbook
My Carrier: smart

Re: Problem "Print To Go"

actually i have the same problem am using my windows 7.. before i was able to sent files from my win7 notebook, but after several days when i tried again it doesnt work anymore....

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Problem "Print To Go"

Check in the Print to Go folder. I used it the other day and it didn't appear to have sent anything, so I repeated the process with the same result. When I checked in the PTG Folder, there were two copies of the same file.
Super Contributor
Posts: 424
Registered: ‎04-30-2011
My Device: PlayBook 32GB and PlayBook 16GB
My Carrier: DCI Telecom

Re: Problem "Print To Go"

[ Edited ]

For what it's worth,  I have the same problem.  Win7 PC, McAfee antivirus software, home wifi network connection. PTG installed fine on the PC.  When tested it worked OK, files were transmitted and received by the PB fine. 

 

Couple of days later PTG transmitted the files - into cyberspace. What is concerning is that the behavior of the app on the PC indicates that the PB received the message.

 

I strongly suspect there is a bug somewhere. This problem is not solved. 

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Problem "Print To Go"

All the problems are with Win 7 x 64. Win XP are fine.
Super Contributor
Posts: 424
Registered: ‎04-30-2011
My Device: PlayBook 32GB and PlayBook 16GB
My Carrier: DCI Telecom

Re: Problem "Print To Go"

I am running Win7 32, not 64.

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New Contributor
Posts: 2
Registered: ‎01-31-2014
My Device: Z10
My Carrier: Verizon

Re: Problem "Print To Go"

I have the same problem. Worked for a few days, then stopped working. Waiting to find a solution...
Contributor
Posts: 44
Registered: ‎03-12-2013
My Device: non-blackberry user
My Carrier: t-com

Re: Problem "Print To Go"

Yes, I wait for a solution as well.

So far, everything experienced, no success at all.

And that is my unchanges story:

>For the first time. I try to use PrintToGo and got an unforeseeable problem.

I installed PTG on my Desktop (W7/64) and did anything as recommended.

I tried Word and Exel Files to bei transferred to my PB (64 GB WiFi ), but no chance.

Always when tapping on 'printing' i do findand choose the PTG_printer, but by prompting "print ',nothing shwed up to fill in like BB-ID a.s.o. ..  No Transfer has taken place! I use WiFi-Network for PC and PB.

Somebody meanwhile have sold the problem?