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BlackBerry® PlayBook™

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Contributor
Posts: 10
Registered: ‎03-26-2012
My Device: playbook
My Carrier: orange

Problem with mail

1st. My playbook does not load my old emails, the most i see are from the last 3 days... I recreated my account many times and nothing happens...

 

2nd. sometimes it even asks for the password again, when this happens i have a massage in the account settings that says "not connected - account invalid" and it keeps asking me the password again and again... what should i do?

New Developer
Posts: 61
Registered: ‎01-07-2012
My Device: Playbook
My Carrier: att

Re: Problem with mail

1. I think there is a setting on how many days of emails to hold. Unfortunately, I am unable to find it now.

 

2.  Go to main account page and hit save.  This has worked for me to reestablish email account settings and connection.