Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Posts: 10
Registered: ‎04-22-2011
My Device: Blackberry Torch
My Carrier: Telus

Proper way to disconnect Playbook that is connected to a PC thorugh a USB cable?

I have my playbook connected to my Windows 7 PC through a USB cable, and I'm using the Blackberry desktop manager software to sync music, photos and videos to the Playbook.    I don't see anywhere to properly disconnect/eject the Playbook from the computer when I'm finished synching, as it does not show up in the list of connected USB devices that you can click on to safely remove it from the system.    


 I can exit out of the Blackberry Desktop Manager software, and disconnect the mass storage drive that shows up when I connect my Playbook to my computer, but I still get a message about the Playbook being detached  from the system when I unplug the usb cable from the Playbook as if I still need to disconnect it from some other place.


Any help would be appreciated. 

Guru III
Posts: 32,200
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Proper way to disconnect Playbook that is connected to a PC thorugh a USB cable?

i vet the same message and have no issues after removing it. no errors in event log either


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

Want to thank me? Buy my KnottyRope App here

BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V