Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Highlighted
Regular Contributor
Posts: 67
Registered: ‎08-01-2012
My Device: playbook 64GB
My Carrier: giffgaff
Accepted Solution

Rapid charger not charging. Gives a symbol that it is though.

Happened for the last few days, my rapid charger just decided it doesn't want to put any juice in the playbook.

 

How do I fix it?

 

I currently Charge it with my PC or my phone charger.

 

Thanks for your time

Regular Contributor
Posts: 67
Registered: ‎08-01-2012
My Device: playbook 64GB
My Carrier: giffgaff

Re: Rapid charger not charging. Gives a symbol that it is though.

anyone else have this problem or has a solution please?

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Rapid charger not charging. Gives a symbol that it is though.

Have you performed a simple restart on your Playbook?
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 67
Registered: ‎08-01-2012
My Device: playbook 64GB
My Carrier: giffgaff

Re: Rapid charger not charging. Gives a symbol that it is though.

is shut down and then turn on the same thing? or does a restart do something unique?
Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Rapid charger not charging. Gives a symbol that it is though.

Touch the battery icon > restart.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 67
Registered: ‎08-01-2012
My Device: playbook 64GB
My Carrier: giffgaff

Re: Rapid charger not charging. Gives a symbol that it is though.

i'll take that as a no
Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Rapid charger not charging. Gives a symbol that it is though.


surdos wrote:
i'll take that as a no

a "no" to what?

 

If you mean whether a restart is different than turning the PlayBook off and back on, they are different.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 67
Registered: ‎08-01-2012
My Device: playbook 64GB
My Carrier: giffgaff

Re: Rapid charger not charging. Gives a symbol that it is though.

mm k.

so heres what i did.:

I charged my playbook to 100% using my PC.
I didn't try charging it with the rapid charger after.
I restarted the playbook. it had 97%
It's now in the rapid charger and has 99%

So i guess the rapid charger is working

I think the problem was the charger wasnt working because the playbook was at 0%.

Or maybe it was the restart though i dont know what restart does differently to shut down
Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Rapid charger not charging. Gives a symbol that it is though.

If your PlayBook is at 0%, charging activity is different, and can take SEVERAL hours to get to 3%, whether using the rapid charger or the USB <> PC connection.

 

Read this:  Article ID: KB27705 BlackBerry PlayBook Power - Battery charge and discharge characteristics

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 67
Registered: ‎08-01-2012
My Device: playbook 64GB
My Carrier: giffgaff

Re: Rapid charger not charging. Gives a symbol that it is though.

oh ok. interesting.
took my playbook about 45 minutes to get to 19%
so not sure about that.. i think its the way the charger works
and my pc is charging a general device just pumps out as much current as it can. not sure on the specs. it just says 3x faster. so maybe thats 600ma or only 300ma but its pretty **bleep** fast