05-15-2011 01:53 PM
I completed a clean re-install on my Torch and, despite not adding further BT devices, the Bridge fails!
All is fine if the two devices are kept within range but, when apart, they do not always recognise each other when back in range.
To re-esstablish a connection I have to remove the bridge pairing and BT pairing and restart the PB and remove the battery on the Torch for 10 seconds, replace and restart.
All in all this is an unacceptable state of affairs but where do I go next? Is it the phone or PB causing teh problem?
Can any one assist? Does this happen to other users?
05-15-2011 03:48 PM
05-19-2011 01:19 PM
When you did the clean install of the device software, did you test using the BlackBerry Bridge before restoring any data?
If not, can you backup your device data then perform a wipe and then test with no data on your device to see if it may be data stored in the backup that is causing the issue?
05-19-2011 02:02 PM