11-10-2013 12:36 PM
Does the keyboard predictions and suggestions feature have a memory? If so, I would like to reset it but can't find anything about it in settings or in help to indicate whether or not this can be done. It seems seems to have a memory and suggests odd words, non-words or even websites based on past history to the exclusion of other, more likely, useful words. I've tried turning the feature on and off, doing a hard reset, etc. but am wondering if I have to do a complete wipe of the playbook in order for it to reset. Thanks!
Solved! Go to Solution.
11-10-2013 01:45 PM
You can delete predictions one by one. Start a blank email and begin typing a predicted word you want to remove. Then touch and hold the predicted word until a window opens asking if you want to remove, then select remove.