Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Member
Posts: 1
Registered: ‎03-07-2013
My Device: BB Playbook 32GB
My Carrier: Telus

Returning playbook for repair

Can someone tell me what is an RMA - and where the heck do I find it?  Trying to return my nearly new playbook for repair and have had nothing but headaches.

 

Thanks,

Posts: 94,230
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Returning playbook for repair

RMA, Return Manufacture Authorization, or something  like that. It basically authorizes your return of the device.

 

Call your PlayBook support number and go over the issue with the support tech and they issue the RMA.

 

www.blackberry.com/playbook

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Returning playbook for repair

Who or what is asking you for the RMA number?? Usually these RMA number are given out by the company you trying to return or exchange.
Posts: 94,230
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Returning playbook for repair


Teaboy1748 wrote:
Who or what is asking you for the RMA number?? Usually these RMA number are given out by the company you trying to return or exchange.

It appears he is asking what is an RMA and how to get one.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Returning playbook for repair

LisaEdlington,
What is thevproblem you are having with your nearly new PlayBook? Let us know, maybe someone here can help you, there are several excellent PlayBook users on this Site.