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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎07-05-2012
My Device: Playbook
My Carrier: CSL

Screen Dead

My screen will glow faintly but nothing appears.  I have tried pressing the power off with volume up, down and both and also reloaded the OS.  It is still dark.  Can anyone please help?

 

Thank you very much!!!

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Screen Dead

if after reloading teh OS and still dark, it might be the light is faulty and you need to get warranty support started if less than a year old

 

http://us.blackberry.com/support/tablets/playbook/contact-support.html

 




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New Contributor
Posts: 3
Registered: ‎07-05-2012
My Device: Playbook
My Carrier: CSL

Re: Screen Dead

Thank you for that.  Unfortunately, it seems I was too early an adopter . . . Do I hold out for BB10?  I am a shareholder too . . .

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Screen Dead

I am holding out for BB10 but I dont think BB10 will fix your dark screen.

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎07-05-2012
My Device: Playbook
My Carrier: CSL

Re: Screen Dead

I meant to get new hardware but that seems to be 6 months away at least . . .

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Screen Dead

a 3g or 4g tablet might be released before this years end

 

I would still give warranty support a call, you have nothing to lose

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V