01-29-2012 06:09 PM
At first I thought it was a watermark but I realised it was the blackberry playbook logo which comes up on startup ... its constantly there whenin apps and playing videos ... but every app I go on it keeps that too in the background,
Its so annoying seeing it in the background constantly ... I was wondering if anyon else has had this problem and how can I fix it if possible
01-29-2012 06:38 PM
It should not remain in the background once you start using the PB.
For example if you are on the Internet like here in the Forum with a White background it should be clear without the faint image of the BB Logo.
You should contact RIM Tech Support.
01-30-2012 11:05 AM
Just did the 3 button reset and it hasnt worked ... my little sister has played some colouring in app so now theres a big dinosaur in the background
Also just done a security wipe because dont know how to restore to factory setting and its still the same despite there being no apps on there now.
How do I contact RIM support?
11-27-2012 04:11 PM
Sorry to revive a old thread but this is exactly what is happening to me. When I first got it, the screen was fine but then one day I noticed all the app icons left a "ghost" image. The worst is when the PlayBook boots up and the logo stays there. I will be contacting tech support but before I do, what is the three button reset? I have restored the unit to the factory conditions and it still had the image retention. Is the three button reset any better at potentially fixing the screen issue?