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BlackBerry® PlayBook™

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New Member
Posts: 1
Registered: ‎08-14-2013
My Device: Playbook
My Carrier: vodafone

Screen has frozen

New to Blackberry Playbook and finding it a challenge as the screen has frozen with all of the icons showing.

 

Have turned it off, have held down the power / volume button but had no success.

 

Can anyone offer a solution?

 

Thank you

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Super Contributor
Posts: 349
Registered: ‎07-18-2013
My Device: Playbook

Re: Screen has frozen

[ Edited ]

Hold down only the power button for 20 seconds. Screen will go black. Wait one minute. 

Press power button briefly to restart.



Sarah.