05-02-2012 12:46 PM
Increasingly more often, the Accounts screen gets stuck in an endless state with the spinning green circle, and I get the same in the Messages app most likely because it can't obtain account information. I have to reboot the Playbook in order to use any functionality that requires Accounts to work.
This has been happening more frequently, almost daily, since the most recent minor OS2 update.
This problem is making the playbook increasingly unusable, as I can't rely on it working when I need it to since rebooting takes quite awhile.
I've seen others reporting this, but they are either okay with having to reboot, or the problem goes unresolved and languishes in inactivity. Hence I'm creating a new thread in the hopes it gets some attention. <fingers crossed>
Thank you for any tips,
05-02-2012 01:17 PM
05-02-2012 01:50 PM
Yes, using the native Messages application.
I have Exchange, gMail and LinkedIn accounts set up.
Having just encountered the problem again, I rebooted the pb, went straight to Accounts and saw that my Exchange account entry indicated that it was not connected, so I clicked through and hit Save and Connect and got the spinning green circle again. After 15mins, I rebooted again but this time when I went to Accounts, all accounts were connected.
Hope this provides a clue or two as to what the root cause is for his issue.
I shall try deleting and recreating all of my accounts and see if the issue still manifests itself.
Thank you for your quick reply,
05-02-2012 03:09 PM
05-02-2012 07:28 PM
05-08-2012 04:38 PM
This is happening to me as well on a daily basis. Sometimes I have to reboot more than once per day. Other posters appear to have isolated the problem to their Facebook integration. I am not using an Exchange account, I have two Gmail accounts, one linkedin and one Facebook account. I have tried deleting and rebuilding all accounts, my Playbook had to be rebooted within 4 hours of this because the problem returned. I'm going to try removing Facebook for a day or two to see if it fixes the problem.